🛡️ Responsible Gambling

Play smarter and have more fun at q79mark with responsible gaming

Gambling should be a source of fun. This page clearly sets out the tools, methods, and information q79mark provides to put players' wellbeing first.

21+ only — play responsibly

Gambling should be fun and nothing more

We hope every player on the q79mark platform plays purely for enjoyment and entertainment. Gambling should not be seen as a way to earn income or solve financial problems. Players should always keep in mind that game outcomes cannot be guaranteed to go your way, and there is always a chance of losing.

That is why q79mark provides tools and options so players can control their own play time and spending. If gambling is causing problems with your health, finances, or relationships, contact us right away — our 24/7 Live Chat is open to help.

This page explains what responsible gambling means, how to check yourself, how to set limits, and how to spot the signs of problem gambling.

5 key principles of responsible gambling

Only play with a set budget
Avoid chasing losses
Set a time limit before you play
Do not gamble while under the influence of alcohol or drugs
Do not allow anyone under 21 to play

q79mark's player protection tools

q79mark provides these tools so every player can set their own limits.

Deposit Limits

You can set in advance how much you will deposit within a week or a month. Once the limit is reached, no further deposits can be made — it is one of the most effective tools for preventing overspending.

Session Time-Out

You can set a time limit in advance so you do not play for too long in a single session. When the time is up, the system will automatically alert you and the session will be closed.

Cooling-Off Period

If gambling is causing you stress, you can temporarily pause your play for 7 to 30 days. During this period your account is suspended — no deposits or play are allowed, only withdrawals.

Self-Exclusion

If you want to stop gambling for the long term, you can request self-exclusion. Once the request is submitted, your account can be closed for a set period or permanently, and it cannot be reopened.

24/7 Support Contact

If you have any questions or concerns about gambling, you can reach us in Myanmar language 24 hours a day, 7 days a week via Live Chat. Our support team is ready to help players make informed decisions.

21+ Age Restriction and Minor Protection

q79mark does not allow anyone under 21 to play. Account access restrictions are in place to prevent minors from playing, and players also have tools they can use to share these restrictions with their family.

Problem Gambling Signs

If one or more of the signs below apply to you, it is a good time to step back and reflect on your gambling.

Are you gambling more to try to win back money you have lost?
Are you borrowing money from family or friends to gamble?
Is gambling affecting your work, studies, or relationships?
Are you feeling anxious or getting strong urges before gambling?
Are you unable to control how much or how often you gamble?
Are you hiding your gambling and playing without telling your family?
Do you feel unhappy or angry when you are unable to gamble?

If you can answer "yes" to any of these questions, contact us via Live Chat — we will help without asking for any phone number.

Check Yourself

Ask yourself these questions regularly to reflect on your own gambling habits —

Ask yourself these questions to review your gambling

Do you have a set budget limit for today's play?
Has gambling caused you any financial worry during this period?
Are you sharing your playing time with your family?
Are you still enjoying yourself when you are not gambling?
Are you sure the money you are gambling with is not money you need for essentials?

If you can answer these questions honestly, gambling is still giving you enjoyment. If you cannot, please contact us.

Practical Tips for Responsible Gambling

Following these points can help keep gambling fun and sustainable.

Set a budget in advance

Decide the maximum amount you can afford to lose before you play. If you reach that limit, stop playing — do not try to win back what you have lost.

Set a time limit

Decide in advance how long each session will last. When the time is up, stop and take a break — even if you want to keep playing.

Do not treat it as a source of income

Gambling is not a way to earn money. Only play with money set aside for entertainment, and never use funds meant for your family's living expenses or debt repayments.

Find a balance with other activities

Do not rely on gambling as your only form of entertainment. Keep a balance with other activities — reading, sports, spending time with friends.

Use session control tools

Use tools like q79mark's Session Time-Out and Deposit Limits. Keeping these active can help you stay in control of your spending.

Avoid playing when you should not

Avoid gambling when you are under heavy stress, feeling angry, or after drinking or taking medication — your judgment may not be sound at those times.

If gambling is causing problems, here is how we can help

If gambling is affecting your finances, health, or relationships, do not sit with it alone — contact us right away and we will help at any time.

Reach us via 24/7 Live Chat

Click Live Chat on the website to connect with us directly in Burmese. You can request betting limits, self-exclusion, and account suspension or closure from there. We are available 24 hours a day, 7 days a week.

Reach us via email

Write out the details of your issue and send it to [email protected]. We can help with betting limit requests, self-exclusion, and reviewing your gambling history. Please include your account details in the email.

How to request self-exclusion

If you want to stop playing, send us a message on Live Chat saying "request self-exclusion" — we will close your account and you will not be able to play again until the set period has passed. The exclusion can only be reversed once that period is over. We always respect our players' wishes.

Play at q79mark with responsible gambling

Set your limits and enjoy the fun — browse q79mark's games today or read the FAQ to learn more.

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Responsible Gambling FAQ

Answers to questions players ask most often.

When you request self-exclusion, you can choose a period from 3 days up to 1 year — or you can have your account permanently closed. Your account will only be reopened after that period ends, and you must request the reopening via Live Chat. We respect every player's personal decision.

A deposit limit takes effect immediately after you contact us to set it. Reducing a limit is applied straight away, but increasing a limit requires a 24-hour confirmation period — this gives players time to reconsider the change before it takes effect.

Opening an account at q79mark requires valid proof of age to be submitted. If a player is found to be under 21, the account will be closed. Parents can also protect children by keeping close supervision over their digital devices. Never share your login details with anyone to prevent underage access.

During a self-exclusion period you cannot deposit or play, but you can still withdraw any existing balance. Contact us via Live Chat to request a withdrawal — we process payments via KBZPay, Wave Money, and AYA Pay within 5–30 minutes.

If you need help from professionals experienced in problem gambling, contact q79mark at [email protected] — we can connect you with specialists who are able to support you. You can also refer to the problem gambling awareness guidelines from Myanmar's Ministry of Health.

Reducing a limit (for example, lowering it further) can be done immediately. Increasing a limit will only take effect after a cooling-off period of 24 hours or 7 days — this gives players time to reconsider after making the decision.